- Support Center
Frequently Asked Questions
Find answers to common questions about our roll forming machines, services, and technical specifications. Can't find what you're looking for? Feel free to contact our team.
General Questions
Machine & Technical Questions
Order & Customization
Yes. We provide customized roll forming solutions based on customer product drawings, material specifications, and production requirements.
To provide an accurate quotation, we usually need the following information: Product profile drawing, Material thickness, Material type, Production speed requirement, Punching or cutting requirements.
The production lead time typically ranges from 60 to 120 days depending on the complexity of the machine and customization requirements.
Installation & After-Sales Service
Yes. Our engineers can provide on-site installation and commissioning services if required. Remote technical support is also available.
Yes. We provide complete training for machine operation, maintenance, and troubleshooting to ensure customers can run the equipment efficiently.
Our machines usually come with a 12-month warranty after installation. During this period we provide technical support and replacement of defective parts if necessary.
Yes. We provide spare parts and long-term technical support to ensure stable machine operation.
Still Have Questions?
Our team is here to help. Contact us for personalized assistance with your roll forming machine requirements.